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We have a workforce of over 65 professional psychologists, social workers and counsellors providing our vital counselling services 24 hours a day, 7 days a week. All of our counsellors are tertiary qualified in either psychology, social work or counselling and are required to have a minimum of 456 hours of post tertiary qualification counselling experience before joining.
On the Line's clinical Governance Framework ensures the delivery of high quality care and the maintenance of professional standards.
Currently On the Line is the only organisation in Australia to be accredited with the American Association of Suicidology.