Public Services

MensLine Australia

“I just wanted to congratulate and thank you for the wonderful job that you are doing. In recent times my wife and I have separated… I have turned to your helpline a couple of times for support and have always finished up in a better place. Keep up the great work”

- MensLine Australia caller

MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.

MensLine Australia’s service offering includes:

  • 24/7 telephone counselling
  • Telephone call back service
  • Online counselling via online chat
  • Video counselling via Skype
  • Comprehensive website with information, resources and an online discussion forum.

While relationship problems make up almost half of the main issues discussed, men also contact MensLine Australia about issues such as loss and grief, loneliness, mental illness, and parenting concerns.

MensLine Australia is a critical asset to the Australian health and well-being landscape. On the Line is committed to developing the service to ensure all men have access to free, confidential support of exceptional quality, whenever and wherever they need it.

MensLine Australia is funded by the Australian Government.

Suicide Call Back Service

“I was in a very dark place due to complicated family matters. Towards the evening I realised that I was unsafe...I was heading towards a very scary place. I rang your service and [the counsellor] was brilliant, absolutely brilliant. He was able to calm me down, reassure me, and get me to a safer place. Thank you so much for being there for me.”

- Suicide Call Back Service caller

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and older who are affected by suicide. This includes:

  • People feeling suicidal
  • People worried about someone else at risk of suicide
  • People bereaved by suicide
  • Health professionals supporting people affected by suicide.

Immediate support is available through a 24/7 telephone counselling line, as well as up to six sessions of ongoing counselling with the same counsellor via a call back service. Clients can also access confidential online and video counselling through the Suicide Call Back Service website.

The Suicide Call Back Service provides vital counselling to thousands of Australians affected by suicide each year. On the Line is committed to delivering exceptional quality, accessible support to people at their most vulnerable. 

The Suicide Call Back Service is funded by the Australian Government.


“I want to pass on my heartfelt thank you to everyone at SuicideLine who has supported me. I feel the best I have in years. I am enjoying my day playing with my grandchildren and cooking, things I haven’t been able to do in a long time.”

- SuicideLine caller

As the only state-based telephone service in Australia dedicated to suicide prevention, SuicideLine provides vital support for thousands of Victorians each year.

SuicideLine is a 24/7 telephone counselling service offering professional support to:

  • People at risk of suicide
  • People concerned about someone else’s risk of suicide
  • People bereaved by suicide.

SuicideLine answers thousands of calls each year from people in Victoria affected by suicide. Around 85% of calls are from people at risk of suicide themselves. SuicideLine ensures these people are kept safe and supported during their time of need.

SuicideLine is funded by the Victorian Government.